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Vehicle assistance

Flat tire & tire replacement assistance

A flat tire, bulge, exposed cords or sudden vibration can make driving dangerous. Reduce risk by stopping safely and deciding whether professional tire service or a tow is needed.

Read the signs cautiously

Pressure loss can come from a puncture, valve or wheel problem. A warning light does not identify the cause, and a photograph cannot establish whether internal damage is repairable. Severe sidewall damage or a bulge requires professional assessment rather than a sealant assumption.

Your location matters

Do not change a wheel beside fast-moving traffic or on soft, sloping ground. Never go under a car supported only by a jack. If the safe lifting points, tools or wheel procedure are unclear, call for help.

  • Tell the provider the tire size and whether you have a usable spare.
  • Mention locking wheel nuts, wheel damage and access restrictions.
  • Follow the owner’s manual for temporary-spare or run-flat restrictions.

Choose a suitable replacement

Confirm size, load and speed ratings and vehicle-specific requirements with a tire professional. Some drivetrains need closely matched tires; do not assume one visibly similar tire is suitable.

Search for a nearby tire shop or tow truck and confirm mobile-service availability, repairability and total charges. Tow2 cannot promise a puncture can be repaired or that a replacement is in stock.

Questions